![]() It is at the delivery driver's discretion to comply with the request, and in some instances such as with international orders, aā signature is required without exception. These instructions release the shipper from responsibility if packages are stolen or contents ruined once they leave the package unattended. Include your name and signature on the note. In the event no one is available, please leave a note where the driver will see it to instruct them that no signature is required. We highly suggest that you arrange to have someone at your requested delivery location to accept packages. FedEx or UPS may requires a signature at the time of delivery.A day to two before each item's selected delivery date, you will be sent an automatically generated tracking number to track your package(s) online at or You may also obtain your tracking number by going online into your account.Saturday deliveries are not available for all zip codes. For an additional fee, Saturday delivery maybe available. Deliveries are available Tuesday through Friday.Please contact FedEx or UPS to inquire about their service standard time for your zip code. Exact delivery times depend on the service available to your address. Leave the flowers intact in the box and call us immediately at 207.618.7618Ĥ8LongStems uses FedEx or UPS for priority overnight delivery service which should allow all deliveries to arrive by 5 pm on your chosen delivery date. *If upon first inspection, you foresee a problem with your flowers, do not proceed processing your order. Flowers should be stored in a cool dark area, until ready to use.Ĭhange water every 24 hours to keep flowers fresh. Keep flowers away from direct sunlight, drafts or extreme temperatures. Flowers drink a lot of water when they first arrive and the water may need to be refilled. Place flowers in the prepared vases, buckets or containers.Īllow flowers at least 4 hours to hydrate, flowers may take up to 12 hours to properly hydrate. ![]() Once stems are cut you can choose to remove any rubber bands or leave them on as they may help the bouquet hold its shape. Holding the flowers tightly, using sharp flower shears, cut about an inch off of each stem. Remove any plastic sleeves protecting the flowers. Your flowers may or may not arrive with water tubes or sponges attached to the bouquet for hydration. We recommend rinsing them with warm water.įill them with at least 3 inches of fresh, room temperature water Ensure your vases, buckets or containers are very clean. Gather clean vases, buckets or containers for your bouquets. Open your boxes and remove any protective packaging, such as foam or paper. When your boxes arrive, it is important to get your flowers in water as quickly as possible. Follow these simple steps to ensure your flowers have the proper care. When the flowers arrive and they appear sleepy and thirsty it is absolutely NORMAL. In getting your flowers ready for shipping, we prepare them for their journey with proper hydration methods.
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